Effective date: October 11, 2026
Last updated: October 20, 2026
Chewsy LLC ("Chewsy," "we," "us," or "our") operates the Chewsy dating application, the website at https://chewsy.online/, our Facebook Page, and related products, features, communications, and services (collectively, the "Service"). This Privacy Policy explains how Chewsy collects, uses, discloses, retains, and protects personal information and describes choices and rights that may be available to you.
Chewsy is the controller of personal information covered by this Privacy Policy unless stated otherwise. The Service is for adults 18 years of age or older.
This Privacy Policy applies to personal information Chewsy processes through the Service, including information collected through our mobile application, website, support communications, marketing, and official social-media pages.
This Privacy Policy does not govern the independent privacy practices of third parties, including Apple, Google, Meta, X, LinkedIn, payment platforms, app stores, or websites and services linked from Chewsy. Their own notices govern information they process for their purposes.
The information collected depends on how you use Chewsy, the permissions you grant, your device settings, and the features available in your region.
Chewsy may infer likely preferences, interests, compatibility indicators, fraud or safety risk, and recommended profiles from profile information, location, matching activity, and use of the Service. These inferences are used for matching, personalization, measurement, security, and safety—not to determine eligibility for credit, employment, housing, education, insurance, or healthcare.
Depending on how you use the Service, Chewsy may process sensitive information, including precise geolocation, account credentials, private-message contents, and information that reveals or may imply sexual orientation or sex life. Chewsy uses this information only to provide requested features, protect the Service, comply with law, or for another purpose presented to you with the consent required by law.
Chewsy does not currently use advertising partners, and does not provide private messages, location, or information about sexual orientation or sex life to anyone for cross-context behavioral advertising. Chewsy does not use private messages or private photos to train a general-purpose artificial-intelligence model without a separate, specific notice and any consent required by law.
Chewsy uses personal information to:
Chewsy may use rules-based systems, algorithms, machine learning, or other automated tools to recommend and rank profiles, personalize features, detect suspicious activity, assist content moderation, and protect users. Automated outputs may be inaccurate and are not guarantees of compatibility, identity, intent, or safety.
Two features use an outside artificial-intelligence provider, OpenAI, acting for Chewsy. When you ask for a profile suggestion or headline, Chewsy sends the relevant profile answers, interests, and relationship intent (not your name, email, or phone number) to OpenAI to generate it and keeps the suggestions with your account. When you save profile text, Chewsy checks it against a word list and sends it to OpenAI’s moderation service; text that is flagged may be reviewed by a Chewsy moderator and may keep a profile out of discovery until it is reviewed. Chewsy does not send private messages, photographs, or location to OpenAI.
Chewsy does not use automated systems to make decisions that produce legal or similarly significant effects concerning credit, employment, housing, education, insurance, or healthcare. Where applicable law provides a right to information, objection, opt-out, appeal, or human review concerning an automated decision, contact appchewsy@gmail.com.
Where the GDPR or UK GDPR applies, Chewsy relies on the following legal bases:
| Processing purpose | Typical legal basis |
|---|---|
| Account creation, matching, messaging, video dates, requested location features, and support | Performance of a contract or steps requested before entering a contract |
| Camera and microphone access, location when consent is required, text-message reminders, marketing email, and special-category profile information | Consent; explicit consent where required |
| Security, fraud prevention, service analytics, product improvement, non-personalized promotion, and legal-claim protection | Chewsy’s or another party’s legitimate interests, after considering user rights and reasonable expectations |
| Tax, accounting, regulatory, court-order, and other mandatory processing | Compliance with legal obligations |
| Urgent threats to life or physical safety | Vital interests, where applicable |
You may withdraw consent at any time through device permissions, in-app settings, the unsubscribe mechanism, or by contacting Chewsy. Withdrawal does not affect processing already lawfully performed, but it may prevent Chewsy from providing a feature that requires the relevant information.
Information included in your profile may be visible to other users according to the product design and your settings. People you match or communicate with receive the messages and content you send them. Chewsy may show approximate distance or a generalized area but does not intentionally show another user your precise coordinates. Users can copy, save, photograph, or redistribute information they receive; Chewsy cannot control recipients after lawful delivery.
Chewsy may disclose information to companies that host data, provide databases, authenticate accounts, store media, deliver email, send notifications, analyze use, monitor performance, support customer service, prevent fraud, moderate content, provide security, and otherwise process information for Chewsy. Current or anticipated providers include:
These providers may process information in the United States and other countries subject to their contracts and applicable law.
Chewsy does not currently use advertising or remarketing partners. The app contains no advertising or third-party analytics software, and Chewsy does not disclose personal information to third parties for advertising.
Chewsy does not sell personal information and does not share it for cross-context behavioral advertising or targeted advertising. If Chewsy later begins to work with advertising partners, it will update this Privacy Policy and provide the consent and opt-out controls required by law before that processing begins. See California and U.S. State Privacy Rights below.
Chewsy may disclose information:
Chewsy does not track you across other companies’ apps or websites and does not use your device’s advertising identifier, so the app does not ask for tracking permission under Apple’s App Tracking Transparency framework. Because Chewsy does not sell personal information or share it for cross-context behavioral advertising, there is nothing of that kind to opt out of today. If that changes, Chewsy will first obtain any consent the law requires, add a Your Privacy Choices control, and honor legally recognized opt-out preference signals such as Global Privacy Control.
Some browsers send a “Do Not Track” signal for which no uniform industry standard exists. Chewsy does not currently respond to legacy Do Not Track signals.
You can turn location, camera, microphone, photo, and notification access on or off in your device settings, and turn push notifications, text-message reminders, and promotional email (“Email updates”) on or off in the app’s Settings. Turning a permission off may limit the features that depend on it.
Chewsy sends promotional email only if you opt in, with the optional box shown when you agree to the Terms of Service or the “Email updates” switch in Settings, and you can switch it off there at any time. Marketing emails include an unsubscribe method. Opting out of marketing does not stop nonpromotional messages such as authentication, security, safety, policy, or account notices.
When you visit or interact with Chewsy’s Facebook Page, Meta may process your information under its own privacy policy. Chewsy may receive messages, comments, public profile information, and aggregated Page Insights. For EEA users, Chewsy and Meta may act as joint controllers for certain Page Insights processing under Meta’s applicable controller addendum; Meta remains responsible for its independent processing and platform controls.
Chewsy retains personal information only for the periods below or longer when reasonably necessary for a legal hold, active dispute, fraud or safety investigation, court order, tax or accounting duty, or another legal requirement. When the applicable period ends, Chewsy deletes, deidentifies, or securely isolates the information.
| Category | Intended retention period |
|---|---|
| Account, authentication, profile, preferences, and uploaded profile photos | While the account is active and generally up to 30 days after verified account deletion; encrypted or access-restricted backups may persist for up to 180 additional days |
| Matches, likes, messages, and other user content | While the account is active and generally up to 90 days after deletion; content may remain visible to a recipient when necessary to preserve the recipient’s conversation, safety records, or legal rights, and backup copies may persist for up to 180 additional days |
| Location | Precise coordinates are not stored. The rounded location and the neighborhood or city are replaced each time the app updates them and may remain with the profile while active and up to 30 days after deletion |
| Device, log, usage, and analytics information | Generally up to 14 months; aggregated or properly deidentified statistics may be retained longer |
| Support, moderation, reports, fraud, and safety records | Generally up to 3 years after resolution or account closure; longer where needed for a continuing ban, investigation, threat, dispute, or legal duty. Reports made about an account that is later deleted are kept for up to 2 years after the deletion, together with a one-way fingerprint of that account’s sign-in email (not the email itself), so that a person removed or banned for safety reasons can be recognized if they return; a ban record holds only that fingerprint and lasts while the ban does |
| Marketing subscription records | Until you unsubscribe or the campaign purpose ends; a minimal suppression record may be retained as long as needed to honor the opt-out |
| Consent, privacy-choice, and rights-request records | Generally 5 years after the record is created or the relationship ends, whichever is later |
Deleting the app from a device does not delete an account. Use the account-deletion process described below.
You may initiate deletion through Settings > Account > Delete Account in the Chewsy app. You may also request deletion by emailing appchewsy@gmail.com from the address associated with the account or by using the account-deletion method linked at https://chewsy.online/.
Chewsy may verify the request before deletion. After verification, Chewsy will delete or deidentify information subject to the retention rules and legal exceptions described above. If you signed in with Apple, the app asks you to confirm with Apple once more when you delete your account so that Chewsy can also revoke its Sign in with Apple authorization.
Chewsy uses administrative, technical, and physical safeguards designed to protect personal information, including access restrictions, authentication controls, encryption in transit, vendor controls, logging, monitoring, and incident-response procedures appropriate to the nature of the information. No storage or transmission method is completely secure, and Chewsy cannot guarantee absolute security.
Protect your password and device, do not share login credentials, use caution before sharing sensitive details with another user, and report suspected unauthorized access or harmful conduct promptly.
Chewsy is based in the United States, and information may be transferred to and processed in the United States and other countries whose laws may differ from those where you live. Where required, Chewsy uses an approved transfer mechanism, such as an adequacy decision, the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum or Agreement, or another lawful safeguard. You may contact Chewsy for information about applicable safeguards.
Subject to applicable law and exceptions, individuals in the European Economic Area, United Kingdom, and Switzerland may have rights to:
Submit a request by emailing appchewsy@gmail.com. You can also edit your profile and delete your account in the app. Chewsy normally responds within one month where the GDPR or UK GDPR applies, subject to lawful extensions. Chewsy may request information reasonably necessary to verify identity and protect the account.
Chewsy LLC is located in the United States. Before Chewsy intentionally offers the Service to individuals in the EEA or UK, Chewsy will appoint and publish contact information for an EU or UK representative where required by law.
This section applies to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), or another comprehensive U.S. state privacy law applies to Chewsy’s processing.
The following table describes categories Chewsy expects to have collected during the preceding 12 months, sources, purposes, and disclosures. “Shared for cross-context advertising” refers to cross-context behavioral advertising or targeted advertising; Chewsy does not currently share any category for that purpose.
| California category and examples | Sources | Business or commercial purposes | Categories of recipients | Sold for money | Shared for cross-context advertising |
|---|---|---|---|---|---|
| Identifiers: email, phone number, username, IP address, account ID, device identifiers, and push tokens | You, devices, login providers | Accounts, authentication, operations, security, analytics, communications | Service providers, login providers, legal recipients | No | No |
| Customer-record information: contact, account, and age information | You, Apple, Google | Account administration, support, compliance | Service providers, advisers, legal recipients | No | No |
| Protected or sensitive characteristics: age, gender, and information that may reveal sexual orientation or other sensitive traits | You and profile inferences | Eligibility, matching, personalization, requested features, safety | Service providers processing for Chewsy and users according to profile settings | No | No |
| Internet or electronic activity: interactions, searches, likes, cookies, and use logs | Devices | Service operation, analytics, security, personalization | Service providers | No | No |
| Geolocation: device location, stored rounded to roughly one kilometer | Device permissions, IP address | Local discovery, distance, matching, venue search, safety, fraud prevention | Location/cloud service providers processing for Chewsy | No | No |
| Audio, electronic, visual, or similar information: photos, messages, live video and audio during video dates (not recorded), support communications | You, other users | Profiles, messaging, video dates, moderation, support, safety | Other users as directed; service providers processing for Chewsy; legal recipients | No | No |
| Inferences: preferences, interests, compatibility, and safety or fraud indicators | Profile, location, and activity | Recommendations, personalization, security, product improvement | Service providers processing for Chewsy | No | No |
| Sensitive personal information: precise geolocation, account credentials, private-message contents, and information concerning sex life or sexual orientation | You, devices, inferences | Requested matching and messaging features, authentication, safety, security, and compliance | Service providers processing for Chewsy; other users only as you direct through profile or messages; legal recipients | No | No |
Chewsy does not knowingly sell or share the personal information of anyone under 16. The Service is limited to adults 18 and older.
Subject to scope and exceptions, California residents may request:
Chewsy currently uses sensitive personal information only for providing requested services, authentication, safety, security, and other purposes permitted without a right-to-limit mechanism. Chewsy will provide a Limit the Use of My Sensitive Personal Information control if its practices change in a way that triggers that right.
Chewsy may verify a request by asking you to authenticate the account, confirm control of the associated email address, or provide information Chewsy can match to its records. Chewsy will use verification information only for verification, fraud prevention, and legal compliance.
An authorized agent may submit a request where permitted. Chewsy may require proof of the agent’s authorization and may ask the consumer to verify identity or confirm the authorization directly. Opt-out requests will not require account creation.
California Civil Code Section 1798.83 may permit California residents to request information about certain disclosures of personal information to third parties for their own direct-marketing purposes. Chewsy does not disclose personal information to third parties for their own direct marketing in the manner covered by that law without the user’s choice. Questions may be sent to appchewsy@gmail.com.
Chewsy is intended only for individuals who are 18 or older. Chewsy does not knowingly permit minors to create accounts or knowingly collect personal information from anyone under 18. If Chewsy learns that a minor has provided personal information, Chewsy will take reasonable steps to remove the information and close the account. A parent, guardian, or other person can report a suspected minor account to appchewsy@gmail.com.
Chewsy may update this Privacy Policy to reflect product, legal, vendor, or operational changes. Chewsy will post the revised policy, update the “Last updated” date, and provide additional notice—such as an in-app message or email—when required or when a change materially affects user rights or expectations. If consent is required for a new purpose, Chewsy will request it before that processing begins.
Chewsy LLC
138 N Beaudry Ave
Los Angeles, California 90012
United States
Email: appchewsy@gmail.com
Privacy page: https://chewsy.online/privacypolicy